How black is the 4S shop repairing cars? The repairman blew himself up. Five major maintenance shady scenes.
Spare parts that can be repaired must be replaced by others. Spare parts from the vice factory are given to you as genuine ones, and the gearbox will be repaired for you if there is any problem … … These, in Xiao Liang’s eyes coming out of the room, are not shady at all, because "many 4S shops have done this kind of thing."
As for adding sugar to the lubricating oil, it is a mechanic’s black heart to let you have a good engine bearing. There are even some repairmen who "dare to add alcohol" just to make some black money to repair the gearbox later, which is called "immoral and will be condemned by heaven" by Xiao Liang.
After working as a mechanic in a 4S shop for several years, Xiao Liang talked about the shady scene, with the aim of letting the owner "polish his eyes".
Shady one, shoddy old parts are loaded into new cars.
"Like Mr. Yuan’s car, although the well-sealed circuit board is dirty outside, in fact, there is nothing to open it, but the maintenance workers have repeatedly encouraged it to be replaced. This is the most common shady in maintenance."
In the process of car maintenance, some 4S shops make use of the owner’s ignorance to let the owner change accessories indiscriminately. Xiao Liang said that except for some parts that can’t be repaired once (such as the three filters on the car), many other parts can be repaired, but many auto workers dismantle this part without considering it, so the owner often spends several times of money.
In the interview, Mr. She, the head of the maintenance department of an automobile sales company, said that the replacement of accessories is for the sake of customers. For example, the "middle cylinder assembly" on Mr. Yuan’s maintenance list, because there are scratches in it, "will definitely burn, so we have to replace it here".
However, Xiao Liang’s explanation is: "Because the income of the 4S shop maintenance department is linked to the fees charged, the more accessories are changed, the greater the amount, and the higher the commission they can extract." "Car owners want to change accessories, and they may not be able to change to good things. It is not all the roadside shops that pretend to be the factory accessories with the accessories of the deputy factory, and some 4S shops dare to use them. "
Xiao Liang suggested that the owner should put forward his own requirements to the repair station when replacing parts in the repair shop or 4S shop, that is, core recycling. The owner can also ask to check new parts and check the list of car accessories. It is very important for the owner to recycle the old parts. On the one hand, it can prevent the garage staff from using your old parts as new parts for other vehicles, and it can also leave evidence for your future rights protection.
Shady two headaches, high water temperature for 9 months.
When Xiao Liang was working in a 4S shop, he once heard of a "classic case" in which a maintenance worker killed people: a Mr. Luo’s car had a high water temperature and an oil light alarm, so he drove to a 4S shop. But nine months later, the maintenance cost has accumulated to more than 100 thousand yuan, but the other party still can’t guarantee to repair the car.
The first time the other party said that the engine would be overhauled, it took three months to repair, and the owner spent 60 thousand yuan on overhaul. However, just after driving back, the car had the same fault again that day, so the owner had to send the car to the 4S shop again, this time with an electronic fan and a circulating water pump. A month later, the car had the same fault again and entered the 4S shop for the third time. This time, the store said it was broken, and it would cost more than 20 thousand yuan to replace it. The owner said that he would not pay the money, and the other party changed to repair the crankshaft. It can be repaired for half a month. The 4S shop said that it is not only the crankshaft, but more importantly, yours is broken. Just put on a new cylinder head. Of course, you have to pay 60 thousand yuan for the cylinder head when you pick up the car.
This annoyed the owner, who said that the payment was ok, but asked the owner to make a guarantee, "to ensure that the same fault will not happen again within a certain period of time." This request was rebuffed by the account manager, who said that only the quality of the new cylinder head could be guaranteed, but the failure could not be completely eliminated. There are only two possibilities for this kind of thing to analyze. First, the repairman can’t see where the problem is, but this possibility is almost impossible in Xiaoliang’s view. "Many masters in the 4S shop have two brushes, but their eyes are crooked."
Xiao Liang told a secret. In the 4S shop, the front desk receptionist will treat the car owners who are easy to talk about but don’t understand the car as Class A customers. These are the biggest "big heads". When repairing a car, the repairman often talks about the problem of easy repair, even if it is broken here, it will be repaired elsewhere, and many places will be repaired before it can be cured for you.
Xiao Liang said that this is the same as the quack’s treatment. "For example, a person called a stomachache and went to the hospital. The doctor began to say that it was appendicitis and the patient took out the appendix; After discharge, my stomach still hurts, and the doctor said it was gallstones. The patient also had his gallbladder cut … …”
Shady three deliberately messing with lubricating oil and adding sugar.
Compared with treating a headache, there is a kind of repairman called "black-hearted man" by Xiao Liang.
When Xiao Liang was an apprentice, he bought a 70% new car to adjust the ignition time. A maintenance worker carefully adjusted the ignition time for the car in front of the owner and Xiaoliang, and the owner was very satisfied. Before he left, the maintenance man collected 70 yuan’s maintenance fee and handed the owner a business card, saying that he would specialize in incurable diseases, so I would like to talk to you later. At that time, Xiao Liang felt very puzzled. "Why didn’t this master kill people?"
Who knows that three days later, the owner came again, saying that it was still very boring after the repair. The repairman began to carefully check the engine of the car. The final conclusion was that the early maintenance of the car was not in place and the engine was badly worn. The most fundamental way was to change the engine.
Changing the engine can cost tens of thousands of yuan, and the owner is hesitant. The repairman looked very considerate of the customer, and checked the car carefully for the owner. Then he gave the owner a good news: the engine can be replaced, but the cylinder head of the engine must be replaced.
Changing the cylinder head is more than 10 thousand, and the repairman gets a commission of several thousand yuan. This secret, Xiao Liang later found out.
It turned out that when the car owner came to adjust the ignition time for the first time, the maintenance worker quietly put a small ball of cotton yarn in the air of the car engine, so that the ventilation channel of the engine was blocked, and the car was of course boring. This kind of secret is only clear to the maintenance worker himself, and it can’t be checked anywhere else, so the owner soon became his repeat customer. There is nothing wrong with the replaced cylinder head, and the maintenance man can earn thousands of dollars by changing it to another car later.
Compared with this maintenance man, there are more sinister ones, such as someone deliberately putting sugar in the lubricating oil.
Sugar will become sticky when heated, but it has no lubricating effect, and others can’t find it. The consequence it can cause is that it will soon lead to engine bearing, or the engine will be scrapped if it is not good. When Xiao Liang just arrived at the 4S shop, he received a phone call from another garage. The other party said that they introduced a car to find Xiao Liang’s shop and would arrive in an hour. It turns out that the garage on a highway is often connected. The mechanic knows that a car with sugar can run up to 80 kilometers. After putting sugar, they will call the next maintenance department to get ready for that car, and everyone will introduce business to each other.
In addition, using caustic soda instead of special engine cleaning fluid and domestic paint instead of imported paint, and putting salt into it to destroy the water tank, all kinds of damage measures make the owner hard to prevent.
Shady four unscrupulous brake oil with alcohol.
If adding sugar to lubricating oil is a black heart, the following people can be said to be unscrupulous in order to make money.
Xiao Liang’s second master showed him the trick of adding alcohol to brake oil. There was a section of the store where a new model was introduced, and everyone had a sales task. When his master was selling a new brake pad to a car owner, the car owner refused to change it and said that he wanted to kill someone.
Subsequently, the master carefully inspected the owner’s car. But his carefulness had another purpose. He put some alcohol in the brake oil of the car. The master proudly told Xiao Liang, "We’ll see. He will come to me again soon." Sure enough, the car broke down a week later. Because there is alcohol in the brake oil, the gear of the automobile gearbox is seriously damaged. The master pointed out the worn part to the owner and earnestly taught him, "You are inexperienced in car maintenance, and you still don’t listen to my advice. Now the whole gearbox has to be changed."
However, while getting this stunt, Xiao Liang was also warned by other masters not to use this outrageous trick and told a story of "retribution".
The story is about a repairman in Nanjing who learned the trick of adding alcohol to brake oil. In order to make money to buy a wedding room, he made a lot of money. But then his niece suddenly had a car accident, causing pelvic rupture, which is likely to cause lifelong disability. When checking the accident car, this person found that the color of the brake oil was wrong, only to know that someone had put alcohol in the brake oil of this car. "No one dares to use this technology easily, but it’s hard to say when it comes to maintenance workers who are in a hurry to use money." Xiao Liang is worried.
The shady five defrauded the insurance owner and was "crashed" into the blacklist.
Xiaoliang also pointed out another way to make money in 4S stores — — — Fraud insurance.
Mr. Li spent 180,000 yuan to buy a medium-sized car from a 4S shop in Shahe, Guangzhou. At that time, he spent more than 5,000 yuan on auto insurance in the 4S shop. One year later, when Mr. Li went to the insurance company to renew his insurance, he was told: "The car has been out of danger too many times, and it has been blacklisted and cannot be renewed!" "Only two claims were filed, and they were all minor bumps. How could they get into ‘ Blacklist ’ ?” Mr. Li’s investigation found that his car had eight accidents in the past year, all of which were unilateral accidents, so that the insurance company thought that Mr. Li deliberately cheated insurance. Six of the eight compensation cases were "tampered with".
Looking at the claim records, all the false claims occurred on the way to the 4S shop. "The 4S shop took advantage of the opportunity of car maintenance or self-funded maintenance in the shop, deliberately scratched the car in the maintenance workshop and submitted it for inspection by itself. After the owner picked up the car, he filled in the blank column of the maintenance or repair list, and then used the copy of the owner’s certificate to report the insurance and declare the money, and finally received the insurance premium by himself according to its internal procedures." Mr. Li finally learned that some insurance companies also have spies. "In these accidents made by the 4S shop, the informant, the report phone number, the ID card and the driving certificate are not myself. Why didn’t the insurance company’s diligent inspectors check? They are just a community of interests with 4S stores. " (Article source: Sichuan News Network-Chengdu Business Daily)